Thanks for shopping at XO Cosmetics!
If you are not entirely satisfied with your purchase, we’re here to help.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Please write on reason(s) of returned item on paper and include in the packaging.

No refund available.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Delivery methods and timing
Cash on delivery (COD) and Post (Citylink and Pos Laju Services)
Monday – Friday (09:00 AM – 03:00 PM)

Contact Us
If you have any questions on how to return your item to us, contact us on 6016-4667181 or email us at

MOS Nutraceutical Sdn. Bhd.,
116, Lorong Putra A/1, Kelang Lama, 
09000 Kulim Kedah.